PRODUCT RETURN AND WITHDRAWAL CONDITIONS
The articles L121-20 and following of the Consumer Code related to distance selling allow you to cancel your order and to return your product once this request is approved by our team within 14 calendar days after following the product delivery. To exercise your right, you must explicitly notify us of your intention to return a product to us or cancel your order by sending us an email at firstname.lastname@example.org, and by including the information required in the form presented here after at the end of this product return page.
Once that we will have acknowledge receipt of your request, please return your product in its original packaging, with the invoice within 14 days. This return will be at your expense. Once we receive your product, it will be checked to ensure that it is in good condition and working properly. We will proceed with the refund within 20 working days.
If products are damaged, Cambox Europe will deduct from the refund the amount of the costs related to the product restoration.
Cambox Europe refunds the costs related to the products and services. Shipping costs are excluded from refunds.
FORM TO BE USED FOR ALL PRODUCT RETURN OR FOR THE EXERCISE OF THE RIGHT OF WITHDRAWAL.
Full contact details :
Email Address :
Phone number :
I, the undersigned ……………………… hereby certify that I want to cancel my order for :
Products & services :
Date of the order :
Date of receipt of the order :
In ………………….. Date ../../….
Signature (if order cancellation request is send using paper form)